Get to Clinic

Wild Clinic is a video practice. All consultations take place as private 1:1 video calls, so you can attend from home, wherever you are in the UK or beyond. There is no travel, no waiting room and nothing to install.

Before your appointment

Once your questionnaire and booking are complete, you will receive a confirmation email containing a private video link. Keep that email safe. The same details are visible in your client portal account at my.wildclinic.co.uk.

Joining your consultation

  1. Click the private video link at your scheduled time. The call runs in your web browser; no software installation is required.
  2. Join from a laptop, tablet or phone with a working camera and microphone.
  3. Choose a quiet, private room where you can speak freely about your health.
  4. A stable internet connection matters more than a fast one. If your connection is unreliable, sit close to your router or use a wired connection.

Worth having to hand

  • Any recent test results or clinic letters you have not already uploaded.
  • A current list of medication and supplements, with doses.
  • A glass of water and anything you need to be comfortable. First consultations are in-depth.

If something goes wrong

If you cannot join the call, or the video drops, do not worry: your session is not lost. Call us on +44 (0)1183 219 533 or message through the client portal and we will either fix the connection or complete the consultation by phone.

If you need to change your appointment, please see the Clinic Cancellation Policy for notice periods.